State Farm® Insurance Agent Kelly Duong

"Iris is the best insurance agent I have ever had. She is extremely helpful and never lets customers wait long for answers to their questions. The company should be proud to have her on its team."

"I came across Kelly Duong State Farm by chance while searching on Google. Most of the reviews were five stars, with only a few negative ones. Some one-star reviews mentioned long-term clients feeling dissatisfied, which made me hesitant at first. However, I decided to give them a try, and I’m glad I did. We encountered an issue with our business, but Kelly Duong and her team handled it promptly and efficiently. The staff at the agency have always been helpful, whether I reach out by phone or email. They respond quickly and resolve any issues I’ve had, which has really impressed me."

"People there are amazing very helpful. Every time I call for questions or anything. Are nice always helping me and have great costumer service. I'm very happy with them.and recommend to everyone"

"Kelly and her team have always been super helpful! When I moved to OC I had technical difficulties transferring my policy over to OC. Iris was super helpful and very hands on! She took care of the situation for me in a timely manner. I’m very appreciative of her hard work in getting my insurance back on track. Couldn’t be happier with the service I’ve been given 🤗"

"totally cool team very professional everyone of them is great& sincerely helpfull,thank you KELLY, I'm a customer for life,"

"Good service however recent significant price increase for renewal made me want to shop for quotes from other insurance companies!"

"Iris Is Very Helpful, Keeping me updated when it comes to payments that I forget to pay, before my policy gets canceled!"

"I’ve been a member of the State Farm family for I would say 25 years or so. Kelly and Iris are always so helpful with any questions or concerns I may have. I’ve considered shopping around for other insurance companies because of the high cost of insurance…It makes sense to shop around, right? I thought about it, but then the relationship that we’ve established with Kelly and Iris makes better sense than switching. I periodically call and see if there are ways to save on the cost insurance and they always offer reasonable solutions for me. I don’t know what I would do without Iris! I highly recommend Kelly & Iris at State Farm."

"Best service 100%"

"Iris Villa was exceptional, great costumer service, great communication and very attentive. She literally gave me a peace of mind getting the perfect coverage to my car. I couldn’t be more satisfied and pleased. Thank you Iris."

"We’ve been a client of Kelly Duong State Farm for over 10 years. Everyone in this office are truly knowledgeable with the products and their customer service is fast and accurate."

"I have been a client of Kelly's and her office for about 5 years. What do you want from an insurance agent - efficiency, customer service and accessibility? She and her officemates Iris & Duc provide these services exceptionally well. A great group of people to work with!"

"Iris was kind and helpful. She worked with me to get the right coverage for what I could afford."

"Without Iris's help we might need to leave State Farm-- she is our favorite agent. She explains the questions very accurate n happily respond! Thanks to Iris 👍🎈"

"Asking Duc , he so nice and friendly. Duc helped me everything . I highly recommended this office"

"Agent Iris Villa was very helpful,I always get a quick response.I have no regrets going in this place,very nice and friendly people."

"Iris helped me get a new insurance policy on my car. It was super fast and easy to complete. Iris was a total professional, and her kindness and patience is much appreciated."

"Iris and Kelly have been helping my family with a variety of insurance policies for many years and their service has always been quick and reliable. We look forward to a long relationship with their office."

"Have been working with Iris and she is amazing my schedule is crazy and she was quick to answer emails and get things handled. She has made a huge stress disappear for me"

"I always get terrific service and quick response from everyone at Kelly Duong State Farm Insurance. Today, Iris Villa went above and beyond to assist me with my auto insurance."

"Excellent customer service, always helpful."

"Iris always provides us with outstanding customer service and goes above and beyond. She is greatly appreciated. Thank you Iris for your continued support."

"Iris was very quick and had great customer service!"

"Kelly and her team are all super friendly and helpful. Kelly helped me with commercial liability insurance for my business, letting me know all of my options and being upfront about the costs. She came up with creative options to make sure that I checked off all of the boxes my landlord required but at the lowest possible cost. Her team always makes sure that I'm aware of the other services they offer but are never too pushy, and they're very quick about responding to phone calls and emails. Highly recommend their services!"

"Duc helped my mom and me with opening our auto insurance with State Farm Insurance. He guided us through their insurance policy and helped us find the best option for us. He translated everything to Vietnamese for my mom and answered all of her questions well. Overall, my mother and I are satisfied with Duc's assistance with submitting our application. We look forward to working with him again and other agents at Kelly's office in the future!"