State Farm® Insurance Agent Kelly Duong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ricardo Torres
May 2, 2025
"I will recommend this place. Totally professional people working there."
"Thank you so much for your kind words, Ricardo! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
Erika B Gonzalez
April 23, 2025
"Great customer service ☺️"
"We’re thankful for your feedback, Erika! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Josiah
April 8, 2025
"Helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Max Wry
March 25, 2025
"Great State Farm agent with an awesome caring staff."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jennifer
March 6, 2025
"Kelly’s office has great service, Ashley is very helpful and everyone is super considerate and kind! Definitely recommend!"
"Thank you for your kind review, Jennifer! We're glad to hear that Ashley and the team provided you with great service when it comes to your insurance needs. "
Tom Hong
February 28, 2025
"Ashley Duong is an excellent agent. I’m very satisfied with her customer service skills."
"Thank you so much for your kind words, Tom! We're thrilled to hear that Ashley provided you with excellent customer service."
Rosalia Luevano
December 20, 2024
"Kelly Duong - State Farm Insurance Agent and Iris have been extremely helpful and efficient with their services. Iris always answers my calls; she’s very knowledgeable and patient. I highly recommend them for your car, earthquake, and house’s umbrella."
"Thank you for your wonderful review! We’re glad to hear that Iris and our team were able to assist you effectively. Your recommendation means a lot to us. "
Tri Vo
September 20, 2024
"I came across Kelly Duong State Farm by chance while searching on Google. Most of the reviews were five stars, with only a few negative ones. Some one-star reviews mentioned long-term clients feeling dissatisfied, which made me hesitant at first. However, I decided to give them a try, and I’m glad I did. We encountered an issue with our business, but Kelly Duong and her team handled it promptly and efficiently. The staff at the agency have always been helpful, whether I reach out by phone or email. They respond quickly and resolve any issues I’ve had, which has really impressed me."
"Thank you so much for your review. We take great pride in being professional and efficient at all times and we're glad we were able to impress you. Thank you for your trust in us and we look forward to being here for you for many years to come!"
Maritza A. Sandoval
July 2, 2024
"Kelly and her team have always been super helpful! When I moved to OC I had technical difficulties transferring my policy over to OC. Iris was super helpful and very hands on! She took care of the situation for me in a timely manner. I’m very appreciative of her hard work in getting my insurance back on track. Couldn’t be happier with the service I’ve been given 🤗"
"Thank you, Maritza, for your positive review! We appreciate your feedback and glad to know that you're happy with the service we've provided. We look forward to helping you for many more years to come!"
Luis Almazan
April 20, 2024
"Iris Is Very Helpful, Keeping me updated when it comes to payments that I forget to pay, before my policy gets canceled!"
"Thank you for taking the time to share your experience with Iris. We're glad to hear that she has been helpful in keeping you updated on your payments. We understand that life can get busy, and we are here to help whenever you need it. "
maria serrano
April 13, 2024
"Best service 100%"
"Thank you, Maria, for your review! We always strive to provide the best service possible and I'm glad you agree!"
Alma Gonzalez
April 10, 2024
"Iris Villa was exceptional, great costumer service, great communication and very attentive. She literally gave me a peace of mind getting the perfect coverage to my car. I couldn’t be more satisfied and pleased. Thank you Iris."
"Thank you for your positive feedback on Iris Villa's exceptional customer service, great communication, and attentiveness. We're glad to hear that she provided you with a peace of mind and helped you find the perfect coverage for your car. We will pass along your appreciation to Iris."
Dale Edward
April 9, 2024
"I have been a client of Kelly's and her office for about 5 years. What do you want from an insurance agent - efficiency, customer service and accessibility? She and her officemates Iris & Duc provide these services exceptionally well. A great group of people to work with!"
"Thank you, Dale, for sharing your positive experience with our Agency. We're happy to hear that we've been able to provide you with such a great experience. We appreciate your feedback and look forward to continuing to serve you!"
