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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carol Nguyen

May 31, 2023

5  out of  5 rating by Carol Nguyen
"Awesome agents! Currently Iris is the person that’s helping me and keeping me updated, she’s the best! Super nice and easy to talk to. I always have so many things going on I always lose track of the payment dates. She is always on point on helping to remind you. Instead of how some agents just threatens to terminate your contract or doesn’t remind you at all. Agents here are always nice and helpful!"

Jennifer Coffin

May 31, 2023

5  out of  5 rating by Jennifer Coffin
"Kelly and Iris are a great team to work with. They are very informative and helpful. I get quick responses to any questions or issues I have."

veronica tufino

May 30, 2023

5  out of  5 rating by veronica tufino
"Very good experience"

Kenny N

May 25, 2023

5  out of  5 rating by Kenny N
"Friendly team member! Very responsive and thoughtful Once I move back to CA I will transfer to insure with Kelly’s agency"

Sarah Kim

May 24, 2023

5  out of  5 rating by Sarah Kim
"I’ve worked with Kelly, Ana, and Iris and they’re all wonderful. Great customer service each time. They really take care of you!"

Christina N.

May 22, 2023

5  out of  5 rating by Christina N.
"May helped me and she is amazing! She made the whole experience really easy, and was so accommodating. I definitely recommend this place for your insurance needs."

Andrew Nguyen

May 5, 2023

5  out of  5 rating by Andrew Nguyen
"Super helpful team and provided clear information to make informative decisions. Highly recommend!"

josh scott

May 2, 2023

5  out of  5 rating by josh scott
"I’ve been with Kelly for years now and will stay for as long as I need insurance. She’s handled every auto policy and renters and the prices are always great. Her office always answers the phone, get quotes back instantly and everyone is very friendly."

Yankees Girl

May 2, 2023

5  out of  5 rating by Yankees Girl
"Kelly and her staff always go above and beyond. Iris is amazing and always helpful. For all insurance needs this is the team to go to.!"

Van Alexander

May 1, 2023

5  out of  5 rating by Van Alexander
"Kelly and Iris continue to provide amazingly quick responses and take care of all my insurance needs the moment I reach out to them. Twice now I've contacted them for car insurance and renter's insurance. They got me covered within 24 hours of contacting them. They're so quick to respond and take really good care of their clients!"

Han Tran

April 28, 2023

5  out of  5 rating by Han Tran
"I got my first car last year and I was looking for insurance for my car. I went to multiple places to get quotes for my car insurance. I'm so glad to get to talk to Duc(Kevin) Huynh, he helped me find the best option for my car and I've been saving a lot of money every month. Duc(Kevin) and his team have always been the MOST helpful in any situation we have been in. He's professional, patient, super responsible, and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. He's friendly and he went out of his way to help. This is one of the reasons I remain a loyal "Kelly Duong - State Farm Insurance Agent" customer. In addition, good rates on my insurance need too! HIGHLY RECOMMEND "Kelly Duong - State Farm Insurance Agent" for all your insurance needs. Can't beat the price or service!"

Cathy Yuxi

April 27, 2023

5  out of  5 rating by Cathy Yuxi
"Duc Huynh is the to go person if you every need insurance. He is super professional, very responsive and always trying to help you find the best deal!"

Martafgr64 Fgr

April 27, 2023

5  out of  5 rating by Martafgr64 Fgr
"(Translated by Google) I have been a State Farms customer for several years, we have our cars and our little house with them, I have never had a bad time or problem with them. All its staff attend you in a professional and efficient manner. I recommend them without any problem (Original) He sido un cliente de State Farms por varios años, tenemos nuestros carros y nuestra casita con ellos, nunca he tenido un mal momento ni un problema con ellos. Lo atienden de una manera profesional y eficiente todo su personal . Los recomiendo sin ningún problema"

Jenny Su

April 26, 2023

5  out of  5 rating by Jenny Su
"Kelly is professional, and her staff - Ana is the best!"

Janette Estrada

April 16, 2023

5  out of  5 rating by Janette Estrada
"Always great Customer Service!! And quick responses."

Alejandra Estrada

April 16, 2023

5  out of  5 rating by Alejandra Estrada
"(Translated by Google) Kelly's office is honest and trustworthy. They always answer my questions with a smile. (Original) La officina de Kelly es honesta y confiable.Siemprr responden mis preguntas con una sonrisa."

Magdalena Delgado

April 8, 2023

5  out of  5 rating by Magdalena Delgado
"(Translated by Google) Excellent customer service always available when I have a question about my account. (Original) Excelente servicio al cliente siempre disponible cuando tengo una pregunta sobre mi cuenta."

Tim Huela

April 7, 2023

5  out of  5 rating by Tim Huela
"Very helpful staff and cheapest place in town."

Hak Kim

April 5, 2023

5  out of  5 rating by Hak Kim
"Friendly and informative agent and team at this office. Team members all very responsive and helpful throughout policy changes and events. Would highly recommend."

Jim Ball

March 28, 2023

5  out of  5 rating by Jim Ball
"Legendary, superior customer service is rare in today’s market place, yet Kelly and her staff never fail to meet my needs and exceeded my expectations. They are the best!"

Lisa Donley

March 24, 2023

5  out of  5 rating by Lisa Donley
"This is my very first public posting providing feedback or endorsing anyone or any business. I can do that now because - in more than a decade - I have never had a question or made a request of Kelly Duong and her team that has not been promptly and comprehensively responded to. Every member of the team reflects standards set by Kelly. It’s a pleasure to work with them."

Jasmine Clouser

February 28, 2023

5  out of  5 rating by Jasmine Clouser
"Kelly and her team have been amazing to work with. As a business owner, they have been very helpful and responsive with all my business insurance needs."


February 26, 2023

5  out of  5 rating by KIMBERLY TRAN
"Love love love Kelly, Iris and Ana! The sweetest group of ladies. Have been working with them for years now and have never been disappointed with them once. They respond quickly and always made sure I got what I needed in a timely manner. Working with them is so easy and stress free. Definitely will be working with them for many more years to come!"

Brittany Ellis

February 3, 2023

5  out of  5 rating by Brittany Ellis
"I had been jumping through hoops with a different insurance provider, trying to renew auto insurance for myself. My boyfriend was able to contact his auto insurance provider (this office) and was immediately connected to Iris Villa. She was able to get me completely insured within less than 30 minutes! She went over the coverage options and details and helped make this entire process as stress-free as possible. I have been raving about this experience to my friends and family all day, as I cannot believe she was able to accomplish in 30 minutes what this other provider was unable to do over the course of a month and a half. She’s knowledgeable, efficient, and incredibly helpful. I now have an insurance policy that offers more coverage at a lower price. I cancelled my request with the other auto insurance provider and am very happy to have joined State Farm."

Eduardo “Crimsoncurse25” Gonzalez

January 19, 2023

5  out of  5 rating by Eduardo “Crimsoncurse25” Gonzalez
"I have gotten nothing but great service since i switched over from my old insurance. Iris was very helpful and got everything i needed done, quickly and efficiently."