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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heidi Chen

September 2, 2026

5  out of  5
rating by Heidi Chen
"GREAT team they have at the office. Ashley and Iris have been so helpful to my mom during this difficult transition in her life with insurance policy changes. SO helpful, patient, understanding. Highly recommend using them for all your insurance needs!"
We responded:
"Thank you so much for your kind review, Heidi! We’re truly glad Ashley and Iris were able to support your mom during this transition. Providing patient, understanding help is exactly what we strive for. We really appreciate your recommendation and the trust you’ve placed in our team."
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Scott Nguyen

September 1, 2026

5  out of  5
rating by Scott Nguyen
"It’s not easy to find a trustworthy auto insurance agency these days, but this team truly cares about their customers. 5 stars—they well deserve it!"
We responded:
"Thank you so much for your review, Scott! We’re happy to hear you felt the care and trustworthiness you were looking for. Providing great service and looking out for our customers is our mission. We truly appreciate your 5-star rating!"
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Joshua Deutsch

August 31, 2026

5  out of  5
rating by Joshua Deutsch
"Exelente servicio,atencion,y precio"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Joshua! Agradecemos mucho sus comentarios. Si en algún momento quiere hablar con nosotros sobre sus necesidades de seguro, ¡aquí estamos para ayudarle! "
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Remy Phan

August 31, 2026

5  out of  5
rating by Remy Phan
"The customer service is excellent. Anna helps a lot."
We responded:
"Thank you so much for the 5 stars, Remy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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John Phung

August 27, 2026

5  out of  5
rating by John Phung
"This office provides speedy customer services, friendly and professional."
We responded:
"Thank you so much for the 5 stars, John! We truly appreciate your feedback and are always happy to help whenever you need us. "
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J V

August 26, 2026

5  out of  5
rating by J V
"State Farm has been my insurance provider for several years And they are by far the best thank you for all you do!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that you feel we’re the best. We truly appreciate your support—thank you for choosing us!"
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Jack Perry

August 24, 2026

5  out of  5
rating by Jack Perry
"Great service."
We responded:
"Thank you for your 5-star review! We are glad you had a positive experience and are always happy to help!"
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lisa le

August 20, 2026

5  out of  5
rating by lisa le
"Ashley has been amazing! She was so helpful, patient, and made the whole insurance process so easy to understand. She was always quick to answer my questions and made sure I felt comfortable with everything. I definitely recommend Ashley to anyone looking for a great State Farm agent! 5 stars!"
We responded:
"Thank you so much for the 5-star review, Lisa! We’re thrilled to hear that Ashley was helpful, patient, and made the insurance process easy to understand. We truly appreciate your kind recommendation and are glad you felt comfortable throughout everything. If you ever need anything, we’re here to help!"
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Kevin Hong

August 17, 2026

5  out of  5
rating by Kevin Hong
"Ashley was very friendly and helpful throughout the entire process to get the most information i needed for my policy. I’m very satisfied with her service. Thank you so much Ashley ✨"
We responded:
"We’re thrilled to hear Ashley was friendly and helpful throughout the process and that you had everything you needed for your policy. Your satisfaction means a lot—thank you Kevin!"
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Binh Nguyen

August 14, 2026

5  out of  5
rating by Binh Nguyen
"Great customer service. Always prompt on replies"
We responded:
"We really appreciate your 5-star review, Binh! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Laura Artalejo

August 11, 2026

5  out of  5
rating by Laura Artalejo
"⭐⭐⭐⭐⭐

I highly recommend her! She has been incredibly attentive, helpful, and professional throughout the entire process. I have both my car and home insurance policies through her, and she always makes sure I’m getting the right coverage at the right price.

What I appreciate most is the way she treats her customers. She doesn’t make you feel like just another customer—she treats you like a friend and genuinely cares about helping you. She is always patient, responsive, and willing to take the time to answer any questions I have.

I’m extremely happy with the customer service and personal attention she provides. I’m grateful to have someone I can trust with my insurance needs. Thank you for always going above and beyond! ❤️"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your trust in us for both your car and home insurance. I’m glad you’ve felt supported, informed, and cared for throughout the process—your satisfaction means everything. Thanks again!"
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Lizbet

August 7, 2026

5  out of  5
rating by Lizbet
"I had a great experience working with Ana. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my options. Her friendly attitude and excellent customer service made the experience easy and stress free. I truly appreciate all of her help and would definitely recommend Ana to anyone looking for great insurance service!"
We responded:
"Thank you so much for your kind review, Lizbet! We’re thrilled to hear you had a great experience with Ana—her patience, clarity, and support are what we aim for. We truly appreciate your recommendation."
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Jay

July 31, 2026

5  out of  5
rating by Jay
"Everyone here have been so helpful since day # 1
Whenever i have a question they always answer right away. Thanks for your help."
We responded:
"We’re really glad to hear that the team has been helpful since day one and that you get answers right away whenever you have questions. We truly appreciate your support—thanks again, Jay!"
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Fae Pascua

July 31, 2026

5  out of  5
rating by Fae Pascua
"Huge fan of Kelly Duong’s team! Ashley is my agent and she’s always so quick to help out whenever I have questions."
We responded:
"We’re thrilled to hear you’re a huge fan, Fae! We’re glad Ashley’s been quick to help whenever you have questions—thanks again for your support! "
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Richard Nguyen

July 28, 2026

5  out of  5
rating by Richard Nguyen
"My Agent Ashley Duong, was very helpful on acquiring paperwork and adjusting as needed to send to my Credit union loan. Commuincated and got everything done in a timely manner"
We responded:
"Thank you for the review, Richard! We’re glad Ashley was able to help with your paperwork in a timely manner. We are here to help!"
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Jonathan Nguyen

July 24, 2026

5  out of  5
rating by Jonathan Nguyen
"This agency is amazing. Kelly and Anna provides great service. Every time I call with questions they have answers. They are very clear and helpful."
We responded:
"Thank you so much for your kind words, Jonathan! We're very happy to be able to provide you with clear, helpful, and responsive service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
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Peter Tran

July 22, 2026

5  out of  5
rating by Peter Tran
"Kelly and Iris are great partners to work with. Any requests and inquiries are handled very well and timely with no issues."
We responded:
"Thanks so much for your review, Peter! We truly appreciate you trusting us—please don’t hesitate to reach out anytime."
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Jay Le

July 21, 2026

5  out of  5
rating by Jay Le
"Honest, helpful, and attentive is what I look for when it comes to harboring my auto and life insurance. Kelly and her team have delivered that! I’ve been with Kelly for more than a decade and continue to put my trust in her team!"
We responded:
"We truly appreciate your trust in us over the years, Jay. It means a lot to know you feel we’ve been honest, helpful, and attentive with your auto and life insurance. We’re here for you anytime you need us—thanks again for being a long-time customer!"
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Peterson Le

July 20, 2026

5  out of  5
rating by Peterson Le
"I’ve been with Kelly’s office for over 10 years. Kelly’s support goes beyond insurance. When I was in college she made donations for me to travel for medical mission work. She now insures my whole family and all my friends. Her whole office is super helpful super friendly. Theres no one better."
We responded:
"Thank you so much for the kind review, Peterson! We’re grateful to support you and your family for 10+ years, and we truly appreciate your trust. Our team is glad we’ve been there beyond insurance—and it means a lot to hear you’ve found us helpful."
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Tam NC

July 16, 2026

5  out of  5
rating by Tam NC
"I've been with Kelly Duong State Farm for years and the service is good. Ashley is helpful and walked me through all my options. She is professional, fast, and genuinely cares about her clients."
We responded:
"Thanks so much for review, Tam! Ashley truly cares about helping our customers make informed decisions, and we’ll be sure to pass along your kind words. We appreciate the years of trust you have in us."
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Huyen Dang

June 12, 2026

5  out of  5
rating by Huyen Dang
"Friendly agents! Always helpful whenever I have questions or concerns"
We responded:
"Thank you for your review, Huyen! We’re so glad to hear our team has been friendly and helpful whenever you had questions or concerns. We truly appreciate your support!"
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Nick Tran

June 11, 2026

5  out of  5
rating by Nick Tran
"Ashley was great to work with. She was friendly, professional, and made everything easy to understand. She answered all my questions promptly and helped me find the right coverage. Excellent service!"
We responded:
"Thank you so much for your review, Nick! We’re thrilled to hear Ashley was friendly, professional, and able to answer all your questions promptly. Providing clear guidance and helping you find the right coverage is exactly what we aim for. We truly appreciate your feedback!"
Profile photo of Matthew Tran

Matthew Tran

June 11, 2026

5  out of  5
rating by Matthew Tran
"Very responsive and good customer service"
We responded:
"Thanks so much for your review, Matthew! We’re glad to hear you found us very responsive and that you received great customer service. We appreciate you choosing us!"
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True

May 28, 2026

5  out of  5
rating by True
"Used this office for renter's insurance for a few years now. The team here is always so kind and accommodating in our interactions."
We responded:
"Thank you so much your kind words! We really appreciate your trust over the years, and we’re glad our team has been able to help make everything easy for you. We are always here for you."
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Andrés G

May 26, 2026

5  out of  5
rating by Andrés G
"Been our family’s car insurance provider for a few years. Always on top of everything and everybody in the office has always been helpful. Ashley and Iris are very knowledgeable and always quick to answer questions."
We responded:
"Thank you Andres for your review! We have a special bond with your family and feel very fortunate to be able to take care of your insurance needs for over a decade. We look forward to many more years of being helpful!"