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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jay

Jay

July 31, 2026

5  out of  5
rating by Jay
"Everyone here have been so helpful since day # 1
Whenever i have a question they always answer right away. Thanks for your help."
We responded:
"We’re really glad to hear that the team has been helpful since day one and that you get answers right away whenever you have questions. We truly appreciate your support—thanks again, Jay!"
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Fae Pascua

July 31, 2026

5  out of  5
rating by Fae Pascua
"Huge fan of Kelly Duong’s team! Ashley is my agent and she’s always so quick to help out whenever I have questions."
We responded:
"We’re thrilled to hear you’re a huge fan, Fae! We’re glad Ashley’s been quick to help whenever you have questions—thanks again for your support! "
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Richard Nguyen

July 28, 2026

5  out of  5
rating by Richard Nguyen
"My Agent Ashley Duong, was very helpful on acquiring paperwork and adjusting as needed to send to my Credit union loan. Commuincated and got everything done in a timely manner"
We responded:
"Thank you for the review, Richard! We’re glad Ashley was able to help with your paperwork in a timely manner. We are here to help!"
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Jonathan Nguyen

July 24, 2026

5  out of  5
rating by Jonathan Nguyen
"This agency is amazing. Kelly and Anna provides great service. Every time I call with questions they have answers. They are very clear and helpful."
We responded:
"Thank you so much for your kind words, Jonathan! We're very happy to be able to provide you with clear, helpful, and responsive service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
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Peter Tran

July 22, 2026

5  out of  5
rating by Peter Tran
"Kelly and Iris are great partners to work with. Any requests and inquiries are handled very well and timely with no issues."
We responded:
"Thanks so much for your review, Peter! We truly appreciate you trusting us—please don’t hesitate to reach out anytime."
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Jay Le

July 21, 2026

5  out of  5
rating by Jay Le
"Honest, helpful, and attentive is what I look for when it comes to harboring my auto and life insurance. Kelly and her team have delivered that! I’ve been with Kelly for more than a decade and continue to put my trust in her team!"
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Peterson Le

July 20, 2026

5  out of  5
rating by Peterson Le
"I’ve been with Kelly’s office for over 10 years. Kelly’s support goes beyond insurance. When I was in college she made donations for me to travel for medical mission work. She now insures my whole family and all my friends. Her whole office is super helpful super friendly. Theres no one better."
We responded:
"Thank you so much for the kind review, Peterson! We’re grateful to support you and your family for 10+ years, and we truly appreciate your trust. Our team is glad we’ve been there beyond insurance—and it means a lot to hear you’ve found us helpful."
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Tam NC

July 16, 2026

5  out of  5
rating by Tam NC
"I've been with Kelly Duong State Farm for years and the service is good. Ashley is helpful and walked me through all my options. She is professional, fast, and genuinely cares about her clients."
We responded:
"Thanks so much for review, Tam! Ashley truly cares about helping our customers make informed decisions, and we’ll be sure to pass along your kind words. We appreciate the years of trust you have in us."
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Huyen Dang

June 12, 2026

5  out of  5
rating by Huyen Dang
"Friendly agents! Always helpful whenever I have questions or concerns"
We responded:
"Thank you for your review, Huyen! We’re so glad to hear our team has been friendly and helpful whenever you had questions or concerns. We truly appreciate your support!"
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Nick Tran

June 11, 2026

5  out of  5
rating by Nick Tran
"Ashley was great to work with. She was friendly, professional, and made everything easy to understand. She answered all my questions promptly and helped me find the right coverage. Excellent service!"
We responded:
"Thank you so much for your review, Nick! We’re thrilled to hear Ashley was friendly, professional, and able to answer all your questions promptly. Providing clear guidance and helping you find the right coverage is exactly what we aim for. We truly appreciate your feedback!"
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Matthew Tran

June 11, 2026

5  out of  5
rating by Matthew Tran
"Very responsive and good customer service"
We responded:
"Thanks so much for your review, Matthew! We’re glad to hear you found us very responsive and that you received great customer service. We appreciate you choosing us!"
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True

May 28, 2026

5  out of  5
rating by True
"Used this office for renter's insurance for a few years now. The team here is always so kind and accommodating in our interactions."
We responded:
"Thank you so much your kind words! We really appreciate your trust over the years, and we’re glad our team has been able to help make everything easy for you. We are always here for you."
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Andrés G

May 26, 2026

5  out of  5
rating by Andrés G
"Been our family’s car insurance provider for a few years. Always on top of everything and everybody in the office has always been helpful. Ashley and Iris are very knowledgeable and always quick to answer questions."
We responded:
"Thank you Andres for your review! We have a special bond with your family and feel very fortunate to be able to take care of your insurance needs for over a decade. We look forward to many more years of being helpful!"
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Maria stamatopoulos

May 22, 2026

5  out of  5
rating by Maria stamatopoulos
"I highly recommend Kelly Duong and Ana at State Farm. They are compassionate, empathetic and warm hearted. They are an awesome company to handle our auto insurance plan. If you are looking for a honest company to insure your car home or life then give them a try you won't regret it"
We responded:
"It means a lot to hear you felt supported and that you experienced compassion and empathy while we helped with your auto insurance, Maria. We’re grateful for your recommendation to others and we’re here for you anytime you need us!"
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Jenny Tran

May 11, 2026

5  out of  5
rating by Jenny Tran
"Ashley is very thorough and helpful in explaining our policy for our vehicles. She helped to get us the best price and value. We are appreciative and glad to have been with State Farms for many years."
We responded:
"Thank you so much for your 5-star review, Jenny! We're delighted to hear that Ashley provided thorough and helpful service in explaining your vehicle policy and securing the best price and value for you. We truly appreciate your loyalty to State Farm over the years and look forward to continuing to serve you!"
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Isabelle Nguyen

May 8, 2026

5  out of  5
rating by Isabelle Nguyen
"My family and I have been with State Farm for a long time, and we plan to continue! We really appreciate how supportive Kelly’s team has been whenever we have questions or need updates on our policies. Thanks so much!"
We responded:
"Thank you so much for your kind words and continued trust, Isabelle! We're thrilled to hear that our team has been supportive and helpful with your questions and policy updates. It’s our pleasure to serve you and your family, and we look forward to being here for you for many years to come!"
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Steve T.

April 9, 2026

5  out of  5
rating by Steve T.
"Very helpful and professional!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us, Steve! We are always happy to help you with your insurance needs. "
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Hung

April 7, 2026

5  out of  5
rating by Hung
"Kelly Duong's team called to let us know our premium has lowered. It was great news. Thanks you."
We responded:
"Thank you for your review, Hung! We're thrilled to hear that our team was able to deliver great news about your lowered premium. We appreciate your feedback and are always here to help!"
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Steve Ginder

April 2, 2026

5  out of  5
rating by Steve Ginder
"On a recent very complicated claim, Kelly Doung and Iris Villa went far beyond the level of customer service I have ever experienced from other insurance agents. I cannot recommend them enough."
We responded:
"Thank you so much for your kind words, Steve. Going above and beyond for our customers is our top priority, and your recommendation means a lot to us. We are here for you whenever you need us. "
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Jennifer Nguyen

April 1, 2026

5  out of  5
rating by Jennifer Nguyen
"I've been with State Farm with Kelly Duong all of my driving career (15+ years) and even my family has been with her for even longer! Kelly's office has always taken care of me in giving me the best rates and best service. Ashley gave me a ring over the week to let me know I was able to qualify for a lower rate for my car insurance. I'm always greeted with friendly faces whenever I stop by the office!"
We responded:
"Thank you so much for your review and for trusting our agency for over 15 years! It's always our goal to make you feel welcome and well taken care of whenever you visit. We truly appreciate your loyalty and look forward to continuing to serve you and your family for many years to come, Jennifer!"
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Duy Nguyen

March 26, 2026

5  out of  5
rating by Duy Nguyen
"I am always have a lot of questions about my family’s auto insurance. Ashley and Kelly are both really nice to help and solve the problem. I recommend we should choose this agent of statefarm for family’s auto insurance."
We responded:
"Thank you so much for your kind words, Duy! We're glad to hear that Ashley was able to help answer your questions and assist your family with your auto insurance needs. Your recommendation means a lot to us. We're always here to provide support whenever you need it!"
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Julia Nguyen

March 26, 2026

5  out of  5
rating by Julia Nguyen
"Friendly and helpful service whenever I call. Price is very fair and reasonable as well. Would definitely recommend getting your car insurance here :)"
We responded:
"Thank you for your wonderful feedback, Julia! We're happy to hear that you find our service friendly and helpful, and that our pricing meets your expectations. We truly appreciate your recommendation and look forward to continuing to assist you with your car insurance needs!"
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Joshua Martinez

March 25, 2026

5  out of  5
rating by Joshua Martinez
"I had a great experience working with Kelly. She is amazing at her job and always stays on top of everything. Kelly is incredibly helpful, responsive, and makes the entire process smooth and stress-free. It’s rare to find someone so dedicated and attentive—highly recommend working with her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive and seamless experience with us. We appreciate your recommendation and are always here to assist you!"
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laura gutierrez

March 24, 2026

5  out of  5
rating by laura gutierrez
"Mi experiencia fue muy satisfactoria. El personal en general. Es muy amable y profesional"
We responded:
"Laura, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kelly Duong’s Team is just a call or email away!"
Profile photo of Bita Jafari (BJ)

Bita Jafari (BJ)

March 10, 2026

5  out of  5
rating by Bita Jafari (BJ)
"I have been a State Farm customer for several years, and my experience with this office has been consistently excellent. I currently have more than five vehicles insured under my policy, including commercial coverage, and every time I contact them I receive prompt and professional assistance.

What I appreciate most is that I rarely even need to introduce myself anymore—whenever I call or reach out with a request, it is handled quickly and efficiently.

I have worked with several representatives, including Ana, Iris, and Kelly. All three are consistently professional, polite, knowledgeable, and genuinely helpful. While insurance situations can sometimes become complicated when accidents or claims occur, they have always been supportive and handled everything with professionalism.

It’s reassuring to work with a team that is responsive, reliable, and truly cares about providing good service. Thank you to Ana, Iris, and Kylie for their continued support."
We responded:
"Thank you so much Bita for your kind and detailed review! We're delighted to hear that your experience with our office has been consistently excellent over the years. It's wonderful to know that Iris, Ana, and the entire team have been able to provide you with prompt, professional, and personalized service—making you feel valued and supported every step of the way. We truly appreciate your trust in us to handle your multi-vehicle and commercial coverage needs, especially during complex situations. Your feedback motivates us to continue delivering the highest level of care and attention. Thank you again for being a loyal State Farm customer and for recognizing our team's efforts!"