Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dr. Frank Bongolan

Dr. Frank Bongolan

September 5, 2025

5  out of  5
rating by Dr. Frank Bongolan
"We have been with this State Farm for many years and have always received fast and courteous service. They are always available to answer my questions and respond quickly to email requests."
We responded:
"Thank you for taking time out of your busy day to give us your review, Frank. Providing prompt and helpful support is our top priority, and we're always here to assist with your insurance needs. "
Profile photo of Andrea Castaldo

Andrea Castaldo

August 31, 2025

5  out of  5
rating by Andrea Castaldo
"Very helpful with a state-to-state transfer. Efficient & kind. Great to work with."
We responded:
"Thank you so much for your kind words, Andrea! We're thrilled to hear that you found the state-to-state transfer process efficient and that our team was helpful and kind. It was a pleasure working with you, and we’re here anytime you need assistance!"
Profile photo of Maria Garcia

Maria Garcia

August 26, 2025

5  out of  5
rating by Maria Garcia
"Un servicio excelente"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jonathan Nguyen

Jonathan Nguyen

August 23, 2025

5  out of  5
rating by Jonathan Nguyen
"This agency is amazing. Kelly and Anna provides great service. Every time I call with questions they have answers. They are very clear and helpful."
We responded:
"Thank you so much for your kind words, Jonathan! We're very happy to be able to provide you with clear, helpful, and responsive service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
Profile photo of Sean Thurin

Sean Thurin

August 22, 2025

5  out of  5
rating by Sean Thurin
"Always available. Always friendly. Always willing to update things."
We responded:
"Thank you so much for taking the time to give us a 5-star review, Sean. We're very happy to hear that our team has been consistently available, friendly, and responsive to your needs. Your satisfaction is our top priority, and we look forward to continuing to support you!"
Profile photo of miguel hernandez

miguel hernandez

August 21, 2025

5  out of  5
rating by miguel hernandez
"Thank you Iris for all the help to have insurance and have a good coverage in all my vehicles . Thank you Kelly."
We responded:
"Thank you so much Miguel for your kind words! We're thrilled to hear that Iris was able to assist you in securing great coverage for all your vehicles."
Profile photo of Thanh Doan

Thanh Doan

August 21, 2025

5  out of  5
rating by Thanh Doan
"Kelly Đường is very professional. She is attentive and take great care of my concerns and needs. I woould reccomend her to everyone."
We responded:
"Thank you for your considerate feedback, Thanh. We're delighted you enjoyed our attention and care regarding your insurance needs. Your recommendation means a lot to us. "
Profile photo of Kat Fung

Kat Fung

August 1, 2025

5  out of  5
rating by Kat Fung
"I’m posting this review for my family members: Christine & John would like to appreciate Miss Ashley Duong for being a great helper for them. She was very helpful and friendly especially with the information & forms they didn’t understand. 👏🏻 They wanted to appreciate Kelly & Ashley for all their help! Have a blessed day 💌"
We responded:
"Thank you for recognizing Ashley's dedication and kindness! We're glad to know you're satisfied with the service at our State Farm Agency. "
Profile photo of David

David

July 28, 2025

5  out of  5
rating by David
"Great service here! Ashley helped us in so many ways with setting up our car insurance policy. I highly recommend going to her especially if you’re in need of Vietnamese specific help."
We responded:
"Thank you so much for your kind words, David! We're thrilled to hear that Ashley provided you with excellent service and was able to assist you with your car insurance needs. We appreciate your recommendation and are always here to support our Vietnamese-speaking clients. "
Profile photo of Anahi Escalante

Anahi Escalante

July 18, 2025

5  out of  5
rating by Anahi Escalante
"Iv bin here for many years and have always gotten help very much recommend."
We responded:
"Thank you so much for your kind words and continued support over the years, Anahi! We're thrilled to hear that you've consistently received the help you needed. Your recommendation means a lot to us!"
Profile photo of LIZ love

LIZ love

July 17, 2025

5  out of  5
rating by LIZ love
"My name is Le and unfortunately I had a car accident in May. Ashley works for State Farm insurance office She was very helpful to me. Any call I make or anything I want to ask she is always there to help.Nowaday no easy to find an employee like that . She is responsible and has a warm heart. I just wanna say Thanks a lot to her and agent Kelly Duong ."
We responded:
"Thank you so much for sharing your experience, Le. We're truly glad to hear that Ashley was able to provide you with such supportive and attentive service during a difficult time. It's wonderful to know that Ashley's dedication and kindness made a positive difference for you. "
Profile photo of Triết Đống

Triết Đống

May 17, 2025

5  out of  5
rating by Triết Đống
"This agency has wonderful, helpful staffs They always solve our problems, answers our questions and give explanation in details and immediately Especially Ashley and Duc, they're so friendly, helpful and very respectful to Customers. What a Great Customer Service! I highly recommend this agency"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Ashley and Duc provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you with your insurance needs again!"
Profile photo of Michael America

Michael America

May 15, 2025

5  out of  5
rating by Michael America
"We've been with Kelly for years. Their service is great. Ashley is the one to talk to. She is detailed, clear and concise with the policy explanation. Can't ask for more!"
We responded:
"We appreciate your review, Michael! We are delighted to know you had a great experience with Ashley and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ricardo Torres

Ricardo Torres

May 2, 2025

5  out of  5
rating by Ricardo Torres
"I will recommend this place. Totally professional people working there."
We responded:
"Thank you so much for your kind words, Ricardo! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
Profile photo of ivan alcantar

ivan alcantar

April 25, 2025

5  out of  5
rating by ivan alcantar
"I just want to say that Iris has the best customer service . I had a couple of questions and she was able to answer them and explain them to me ."
We responded:
"Thank you for your kind words, Ivan! We're thrilled to hear that Iris provided you with excellent customer service and was able to address your questions effectively. If you have any more questions, don’t hesitate to reach out!"
Profile photo of Erika B Gonzalez

Erika B Gonzalez

April 23, 2025

5  out of  5
rating by Erika B Gonzalez
"Great customer service ☺️"
We responded:
"We’re thankful for your feedback, Erika! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Binh Le

Binh Le

April 12, 2025

5  out of  5
rating by Binh Le
"Asley Nguyen very helpful staff and excellent service ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ashley. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Joey

Joey

April 8, 2025

5  out of  5
rating by Joey
"Helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Hillary Phan

Hillary Phan

April 2, 2025

5  out of  5
rating by Hillary Phan
"I wanted to transfer my State Farm car insurance policy from Washington to California and Ashley was so helpful. I texted their 24/7 number asking if I could walk in tomorrow to do it and Ashley ended up calling me shortly after the text and was able to complete everything over the phone! She was able to match my policy as closely as possible and explained everything so well."
We responded:
"Thank you for your awesome review! We're delighted to hear that Ashley provided you with excellent service during your policy transfer. We aim to make the process seamless, and your feedback confirms we're on the right track. If you need further assistance, feel free to reach out. "
Profile photo of Max Wry

Max Wry

March 25, 2025

5  out of  5
rating by Max Wry
"Great State Farm agent with an awesome caring staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of R T

R T

March 25, 2025

5  out of  5
rating by R T
"Ana is very helpful. Whenever I need to ask any question, she has been always there to answer my questions and solve the insurance issues. I wish her all the best!"
We responded:
"Thank you for your kind words! We're glad to hear that Ana has been so helpful. We’ll make sure to share your wishes with her. If you need anything else, feel free to reach out!"
Profile photo of Jennifer

Jennifer

March 6, 2025

5  out of  5
rating by Jennifer
"Kelly’s office has great service, Ashley is very helpful and everyone is super considerate and kind! Definitely recommend!"
We responded:
"Thank you for your kind review, Jennifer! We're glad to hear that Ashley and the team provided you with great service when it comes to your insurance needs. "
Profile photo of Tony Duong

Tony Duong

February 28, 2025

5  out of  5
rating by Tony Duong
"Great customer service, highly recommend!!"
We responded:
"Your recommendation means a lot to us, Tony! If you need any assistance in the future, don’t hesitate to reach out."
Profile photo of Tom Hong

Tom Hong

February 28, 2025

5  out of  5
rating by Tom Hong
"Ashley Duong is an excellent agent. I’m very satisfied with her customer service skills."
We responded:
"Thank you so much for your kind words, Tom! We're thrilled to hear that Ashley provided you with excellent customer service."
Profile photo of This Guy

This Guy

February 15, 2025

5  out of  5
rating by This Guy
"Excellent customer service treatment by Ana. She's very attentive and answered all my concerns. Very patient as well and explained everything I needed to know! I would recommend her to anyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ana provided you with excellent customer service. It's wonderful to know that she was attentive, patient, and able to address all your concerns. We appreciate your recommendation and are happy to help you with all your insurance needs. "