State Farm® Insurance Agent Kelly Duong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Francisco Salinas
November 22, 2025
5
out of
5
rating by Francisco Salinas
"El servicios y su atención al cliente es excelente. Gracias por su ayuda en todo momento. Realmente confío en mi Aseguranza de auto y los recomiendo ampliamente"
Warrior 1977
November 22, 2025
5
out of
5
rating by Warrior 1977
"Su calidad y servicio al cliente es su principal cualidad."
Griselda Manzo
November 21, 2025
5
out of
5
rating by Griselda Manzo
"I been a customer for a while and I have the best experience Iris always returns my calls and answers all my questions I’m very happy wt all the staff a lot of my family became customers at those offices they are happy and the life insurance they offer is affordable thank you Kelly and all the staff"
Emily Sanchez
November 21, 2025
5
out of
5
rating by Emily Sanchez
"Upmost service given anytime and any day. Great addressing any concerns, and questions. Always outstanding friendly customer service throughout the year. Truly great people who care! :)"
Eric Lam
November 21, 2025
5
out of
5
rating by Eric Lam
"Thank you Ana"
We responded:
"We appreciate your 5-star review, Eric! We are delighted to know you had a great experience with Ana. "
Melissa Kopp
November 20, 2025
5
out of
5
rating by Melissa Kopp
"These girls are on it!! Took care of business and was so easy and they're friendly too!"
We responded:
"Thank you so much for your kind words, Melissa! We’re thrilled to hear that our team made everything easy and took great care of you. Your support means a lot to us! 😊✨"
Dung Luu
November 19, 2025
5
out of
5
rating by Dung Luu
"Friendly staff, reasonable price"
We responded:
"Thank you for your feedback! We're glad to hear you found our staff friendly and our prices reasonable. If you ever need anything or have questions, feel free to reach out—we're here to help!"
Jason Baxter (rbjaxter)
November 19, 2025
5
out of
5
rating by Jason Baxter (rbjaxter)
"I've been with State Farm ever since I first had car insurance. Kelly was a recommendation from my mom, and I've never once doubted why. Kelly, Iris, and the rest of the team has been excellent to deal with every step of the way. The value of having an agent you've built a repertoire and history with cannot be understated. Thanks guys!"
We responded:
"Thank you so much for your kind words, Jason! Building a strong relationship with our customers is something we truly value, and we're grateful to have earned your trust. Thanks again for choosing our State Farm Agency and for sharing your experience!"
Meridith Gill
November 18, 2025
5
out of
5
rating by Meridith Gill
"I’ve been working with this insurance agency for quite some time as a property manager for multiple HOAs, and they continue to exceed expectations. Anytime I need assistance or have questions, they are always available — and the same goes for my board members. They’ve attended meetings, walked homeowners through policy details, and provided clear, helpful guidance every time. They have successfully handled everything from large fire claims to water damage claims across several of my communities, and the process has always been smooth, professional, and efficient. I’ve never received a single complaint from any homeowner or board member — which truly says a lot in this industry. I highly recommend them to anyone looking for reliable condo insurance or a knowledgeable agent who genuinely cares. If I could give them 10 stars, I would."
We responded:
"Thank you for your kind words and continued trust, Meridith! We’re glad to hear our team’s support, clear communication, and efficient claims handling have made a positive difference for you and our HOA's. Your recommendation means a lot to us, and we’re always here whenever you need assistance. We truly appreciate working with you!"
sheila munn
November 17, 2025
5
out of
5
rating by sheila munn
"Very friendly and helpful. Got a great price on my insurance needs. Love that it's an all women business!🥰"
We responded:
"Thank you for your 5-star review, Sheila! We're thrilled to hear you had a great experience and found the perfect insurance coverage at a great price. We are always here to help."
eddy lopez
November 14, 2025
5
out of
5
rating by eddy lopez
"iris has been so helpful im so glad to have you as my insurance agent"
We responded:
"Thank you so much for your review, Eddy! Iris is truly dedicated to providing the best support when it comes to your insurance needs. "
lissette sanchez
November 14, 2025
5
out of
5
rating by lissette sanchez
"Todo el personal muy amables Iris en lo personal muy amable muy atenta muchas gracias por su atención ❤️"
We responded:
"Thank you for your 5-star review. Lissette! We're delighted to hear that our team, especially Iris, provided you with kind and attentive care. Your appreciation means a lot to us, and we look forward to continuing to support you in any way we can."
veronica tufino
November 12, 2025
5
out of
5
rating by veronica tufino
"Very good experience"
We responded:
"Thank you Veronica for the opportunity to help you with your insurance needs! "
Ethan Pham
November 6, 2025
5
out of
5
rating by Ethan Pham
"Ashley was great to work with. She went above and beyond to answer my questions. Highly recommend them!"
We responded:
"Thank you so much for your kind words, Ethan! We're thrilled to hear that Ashley provided excellent service and was able to assist you with your insurance needs. We truly appreciate your recommendation!"
Robert Simon
October 16, 2025
5
out of
5
rating by Robert Simon
"Ashley did a great job in explaining to me the different options available to me to save money on my auto insurance. I'm very satisfied with State Farm Insurance and would recommend them highly for anyone looking to get good rates and great customer service."
We responded:
"Thank you for your kind words, Robert. We're glad Ashley could help you find great savings and that you’re happy with our service. We appreciate your recommendation and are here whenever you need us!"
DePhamily
September 10, 2025
5
out of
5
rating by DePhamily
"I have been with Kelly's Duong State Farm Insurance Agent for over ten years. Very knowledgeable and always there to answer any questions. Friendly staffs are always there to help and to save you money. My life, car, and house insurances are all with State Farm. Spanish speaking and Vietnamese-speaking is a plus here for my in-law whom doesn't speak English."
We responded:
"Thank you for being a loyal client for over ten years! We're glad our knowledgeable team and bilingual support in Spanish and Vietnamese have been helpful to you and your family. We appreciate your trust in Kelly's Duong State Farm for all your insurance needs and are always here to help!"
Dr. Frank Bongolan
September 5, 2025
5
out of
5
rating by Dr. Frank Bongolan
"We have been with this State Farm for many years and have always received fast and courteous service. They are always available to answer my questions and respond quickly to email requests."
We responded:
"Thank you for taking time out of your busy day to give us your review, Frank. Providing prompt and helpful support is our top priority, and we're always here to assist with your insurance needs. "
Andrea Castaldo
August 31, 2025
5
out of
5
rating by Andrea Castaldo
"Very helpful with a state-to-state transfer. Efficient & kind. Great to work with."
We responded:
"Thank you so much for your kind words, Andrea! We're thrilled to hear that you found the state-to-state transfer process efficient and that our team was helpful and kind. It was a pleasure working with you, and we’re here anytime you need assistance!"
Maria Garcia
August 26, 2025
5
out of
5
rating by Maria Garcia
"Un servicio excelente"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jonathan Nguyen
August 23, 2025
5
out of
5
rating by Jonathan Nguyen
"This agency is amazing. Kelly and Anna provides great service. Every time I call with questions they have answers. They are very clear and helpful."
We responded:
"Thank you so much for your kind words, Jonathan! We're very happy to be able to provide you with clear, helpful, and responsive service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
Sean Thurin
August 22, 2025
5
out of
5
rating by Sean Thurin
"Always available. Always friendly. Always willing to update things."
We responded:
"Thank you so much for taking the time to give us a 5-star review, Sean. We're very happy to hear that our team has been consistently available, friendly, and responsive to your needs. Your satisfaction is our top priority, and we look forward to continuing to support you!"
miguel hernandez
August 21, 2025
5
out of
5
rating by miguel hernandez
"Thank you Iris for all the help to have insurance and have a good coverage in all my vehicles . Thank you Kelly."
We responded:
"Thank you so much Miguel for your kind words! We're thrilled to hear that Iris was able to assist you in securing great coverage for all your vehicles."
Thanh Doan
August 21, 2025
5
out of
5
rating by Thanh Doan
"Kelly Đường is very professional. She is attentive and take great care of my concerns and needs. I woould reccomend her to everyone."
We responded:
"Thank you for your considerate feedback, Thanh. We're delighted you enjoyed our attention and care regarding your insurance needs. Your recommendation means a lot to us. "
Kat Fung
August 1, 2025
5
out of
5
rating by Kat Fung
"I’m posting this review for my family members: Christine & John would like to appreciate Miss Ashley Duong for being a great helper for them. She was very helpful and friendly especially with the information & forms they didn’t understand. 👏🏻 They wanted to appreciate Kelly & Ashley for all their help! Have a blessed day 💌"
We responded:
"Thank you for recognizing Ashley's dedication and kindness! We're glad to know you're satisfied with the service at our State Farm Agency. "
David
July 28, 2025
5
out of
5
rating by David
"Great service here! Ashley helped us in so many ways with setting up our car insurance policy. I highly recommend going to her especially if you’re in need of Vietnamese specific help."
We responded:
"Thank you so much for your kind words, David! We're thrilled to hear that Ashley provided you with excellent service and was able to assist you with your car insurance needs. We appreciate your recommendation and are always here to support our Vietnamese-speaking clients. "