
State Farm® Insurance Agent Kelly Duong
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr. Frank Bongolan
September 5, 2025
"We have been with this State Farm for many years and have always received fast and courteous service. They are always available to answer my questions and respond quickly to email requests."
"Thank you for taking time out of your busy day to give us your review, Frank. Providing prompt and helpful support is our top priority, and we're always here to assist with your insurance needs. "
Andrea Castaldo
August 31, 2025
"Very helpful with a state-to-state transfer. Efficient & kind. Great to work with."
"Thank you so much for your kind words, Andrea! We're thrilled to hear that you found the state-to-state transfer process efficient and that our team was helpful and kind. It was a pleasure working with you, and we’re here anytime you need assistance!"
Maria Garcia
August 26, 2025
"Un servicio excelente"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jonathan Nguyen
August 23, 2025
"This agency is amazing. Kelly and Anna provides great service. Every time I call with questions they have answers. They are very clear and helpful."
"Thank you so much for your kind words, Jonathan! We're very happy to be able to provide you with clear, helpful, and responsive service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
Sean Thurin
August 22, 2025
"Always available. Always friendly. Always willing to update things."
"Thank you so much for taking the time to give us a 5-star review, Sean. We're very happy to hear that our team has been consistently available, friendly, and responsive to your needs. Your satisfaction is our top priority, and we look forward to continuing to support you!"
miguel hernandez
August 21, 2025
"Thank you Iris for all the help to have insurance and have a good coverage in all my vehicles . Thank you Kelly."
"Thank you so much Miguel for your kind words! We're thrilled to hear that Iris was able to assist you in securing great coverage for all your vehicles."
Thanh Doan
August 21, 2025
"Kelly Đường is very professional. She is attentive and take great care of my concerns and needs. I woould reccomend her to everyone."
"Thank you for your considerate feedback, Thanh. We're delighted you enjoyed our attention and care regarding your insurance needs. Your recommendation means a lot to us. "
Kat Fung
August 1, 2025
"I’m posting this review for my family members: Christine & John would like to appreciate Miss Ashley Duong for being a great helper for them. She was very helpful and friendly especially with the information & forms they didn’t understand. 👏🏻 They wanted to appreciate Kelly & Ashley for all their help! Have a blessed day 💌"
"Thank you for recognizing Ashley's dedication and kindness! We're glad to know you're satisfied with the service at our State Farm Agency. "
David
July 28, 2025
"Great service here! Ashley helped us in so many ways with setting up our car insurance policy. I highly recommend going to her especially if you’re in need of Vietnamese specific help."
"Thank you so much for your kind words, David! We're thrilled to hear that Ashley provided you with excellent service and was able to assist you with your car insurance needs. We appreciate your recommendation and are always here to support our Vietnamese-speaking clients. "
Anahi Escalante
July 18, 2025
"Iv bin here for many years and have always gotten help very much recommend."
"Thank you so much for your kind words and continued support over the years, Anahi! We're thrilled to hear that you've consistently received the help you needed. Your recommendation means a lot to us!"
LIZ love
July 17, 2025
"My name is Le and unfortunately I had a car accident in May. Ashley works for State Farm insurance office She was very helpful to me. Any call I make or anything I want to ask she is always there to help.Nowaday no easy to find an employee like that . She is responsible and has a warm heart. I just wanna say Thanks a lot to her and agent Kelly Duong ."
"Thank you so much for sharing your experience, Le. We're truly glad to hear that Ashley was able to provide you with such supportive and attentive service during a difficult time. It's wonderful to know that Ashley's dedication and kindness made a positive difference for you. "
Triết Đống
May 17, 2025
"This agency has wonderful, helpful staffs They always solve our problems, answers our questions and give explanation in details and immediately Especially Ashley and Duc, they're so friendly, helpful and very respectful to Customers. What a Great Customer Service! I highly recommend this agency"
"Thank you for your wonderful feedback! We're thrilled to hear that Ashley and Duc provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you with your insurance needs again!"
Michael America
May 15, 2025
"We've been with Kelly for years. Their service is great. Ashley is the one to talk to. She is detailed, clear and concise with the policy explanation. Can't ask for more!"
"We appreciate your review, Michael! We are delighted to know you had a great experience with Ashley and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ricardo Torres
May 2, 2025
"I will recommend this place. Totally professional people working there."
"Thank you so much for your kind words, Ricardo! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
ivan alcantar
April 25, 2025
"I just want to say that Iris has the best customer service . I had a couple of questions and she was able to answer them and explain them to me ."
"Thank you for your kind words, Ivan! We're thrilled to hear that Iris provided you with excellent customer service and was able to address your questions effectively. If you have any more questions, don’t hesitate to reach out!"
Erika B Gonzalez
April 23, 2025
"Great customer service ☺️"
"We’re thankful for your feedback, Erika! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Binh Le
April 12, 2025
"Asley Nguyen very helpful staff and excellent service ."
"We appreciate your review! We are delighted to know you had a great experience with Ashley. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joey
April 8, 2025
"Helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hillary Phan
April 2, 2025
"I wanted to transfer my State Farm car insurance policy from Washington to California and Ashley was so helpful. I texted their 24/7 number asking if I could walk in tomorrow to do it and Ashley ended up calling me shortly after the text and was able to complete everything over the phone! She was able to match my policy as closely as possible and explained everything so well."
"Thank you for your awesome review! We're delighted to hear that Ashley provided you with excellent service during your policy transfer. We aim to make the process seamless, and your feedback confirms we're on the right track. If you need further assistance, feel free to reach out. "
Max Wry
March 25, 2025
"Great State Farm agent with an awesome caring staff."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
R T
March 25, 2025
"Ana is very helpful. Whenever I need to ask any question, she has been always there to answer my questions and solve the insurance issues. I wish her all the best!"
"Thank you for your kind words! We're glad to hear that Ana has been so helpful. We’ll make sure to share your wishes with her. If you need anything else, feel free to reach out!"
Jennifer
March 6, 2025
"Kelly’s office has great service, Ashley is very helpful and everyone is super considerate and kind! Definitely recommend!"
"Thank you for your kind review, Jennifer! We're glad to hear that Ashley and the team provided you with great service when it comes to your insurance needs. "
Tony Duong
February 28, 2025
"Great customer service, highly recommend!!"
"Your recommendation means a lot to us, Tony! If you need any assistance in the future, don’t hesitate to reach out."
Tom Hong
February 28, 2025
"Ashley Duong is an excellent agent. I’m very satisfied with her customer service skills."
"Thank you so much for your kind words, Tom! We're thrilled to hear that Ashley provided you with excellent customer service."
This Guy
February 15, 2025
"Excellent customer service treatment by Ana. She's very attentive and answered all my concerns. Very patient as well and explained everything I needed to know! I would recommend her to anyone."
"Thank you so much for your kind words! We're thrilled to hear that Ana provided you with excellent customer service. It's wonderful to know that she was attentive, patient, and able to address all your concerns. We appreciate your recommendation and are happy to help you with all your insurance needs. "